Effective Date: 22 September 2026 At Couplinn ("we", "our", or "us"), we are committed to protecting your privacy and providing transparency around how we use cookies and similar tracking technologies on our website (https://couplinn.com). This policy outlines our use of cookies in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 ("PECR").
By continuing to browse the site, you accept the placement of cookies as outlined in this notice, subject to your ability to withdraw consent through the cookie preferences panel.
1. Understanding Cookies Cookies are small data files stored on your device when you visit a website. They serve various functions, such as remembering your preferences, enabling key site features, and helping us improve overall site performance. Cookies are either: Session cookies, which are deleted when you close your browser, or Persistent cookies, which remain until removed manually or expire.
2. How We Use Cookies We use different categories of cookies for the following purposes: Essential cookies: required for the site to work, such as enabling login sessions, load balancing, security, and platform functionality. These cookies are always active and do not require consent. Analytics and performance cookies: help us understand how visitors use the site, such as tracking page visits and user journeys. Set only if you give permission. Functionality cookies: remember your choices and preferences, such as language, display settings, or profile view options. Set only if you give permission. Advertising and marketing cookies: used to deliver relevant advertising and measure campaign performance. Set only if you give permission.
3. Cookies We Set Cookie name Category Purpose Retention couplinn_session Essential Maintains your login session Session couplinn_csrf Essential Protects against cross-site Session request forgery cookie_consent Essential Records your cookie 12 months preferences age_gate Essential Records that you confirmed you 30 days are 18+ couplinn_prefs Functionality Stores language and display 12 months preferences _ga , _gid Analytics Google Analytics — usage 24 months / 24 measurement hours _gcl_au Advertising Conversion measurement (if you 3 months consent)
4. Third-Party Cookies Some cookies on our website are set by external services, such as analytics tools, payment processors, and content-delivery networks. These third parties may process data across sites as described in their own privacy policies. Third parties we rely on include: Google Analytics (usage measurement) — https://policies.google.com/privacy Our payment processor (payment integrity and fraud prevention) Our cloud CDN provider (site delivery and denial-of-service protection)
5. Cookie Consent and Control When you visit our website for the first time, a cookie banner prompts you to manage your cookie preferences. You can accept all cookies, accept essential cookies only, or open the preferences panel to make a granular choice. Essential cookies are set by default and cannot be disabled through the banner, as they are required for the site to work. All other cookies require your consent. You can update or withdraw consent at any time via the "Cookie preferences" link in the footer.
6. How to Manage Cookies Most web browsers allow you to manage cookies through their settings. You can delete existing cookies or block new ones from being stored. Disabling essential cookies may impact usability.
7. Your Data Rights Under UK GDPR and Data Protection Act 2018, you have the right to: request details about the cookies we use; withdraw consent to non-essential cookies at any time; request deletion of personal data collected through cookies, where applicable. To exercise these rights, please contact info@couplinn.com.
8. Updates to This Policy We may revise this Cookie Policy from time to time. Any changes will be published on this page, along with a new effective date.